Aviso legal

Legal Notice

This online store is operated under the brand Sixteen&Dabao.

Sixteen&Dabao provides personalized and made-to-order products, including custom pet gifts, personalized keepsakes, and related accessories.

Contact

Email: sixteenanddabao@outlook.com

For questions regarding an order, product, shipping, customization, or other customer service matters, please contact us by email. We aim to respond to customer inquiries within 2 business days.

Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate. Because many of our products are individually customized, slight variations may occur between product images or previews and the finished product.

Intellectual Property

Unless otherwise stated, the content of this website, including our branding, product descriptions, graphics, photographs, and original designs, may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Customers are responsible for ensuring that any photographs, images, names, designs, or other materials submitted for customization may lawfully be used for their order.

Disclaimer

To the extent permitted by applicable law, Sixteen&Dabao is not responsible for delays or interruptions caused by circumstances beyond our reasonable control, including carrier delays, customs processing, severe weather, or other unforeseen events.

Nothing in this Legal Notice is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable consumer protection laws.

For additional information, please refer to our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refunds Policy.